January 2

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Canberra’s Home Care Packages Program Now Includes Remedial Massage

By Dan

January 2, 2024


Remedial Massage at Your Home

Hello and Welcome to an Exciting Development

I'm Daniel O'Sullivan from Accelr8 Rehab in Canberra, and I have some fantastic news to share. Remedial massage, a key service we offer, has recently been acknowledged as an allied health service within the Home Care Packages Program (HCP)  the Federal Department of Health and Ageing.

The Importance of This Recognition for Remedial Massage in The Home Care Packages Program

This is a significant milestone, recognising the vital role remedial massage plays in enhancing the health and well-being of the elderly. As a Remedial Massage Therapist, it's incredibly rewarding to see the positive impact of our work gaining recognition at such a high level.

The Journey to Recognition

This achievement comes on the heels of tireless advocacy by the Association of Massage Therapists. Their efforts have been crucial in illustrating the professional standards and the essential role of remedial massage in aged care.

Focused on Your Well-being

As an Approved Provider, I can now more effectively offer remedial massage services under the HCP Program, with a focus on enhancing your well-being, safety, and community connection. My commitment is to ensure these services are necessary, align with the best practices, and are tailored to meet your individual needs.

Direct Benefits to You

For you, this means improved access to remedial massage therapies, which are so much more than just treatments. They are integral to improving your quality of life. As an accredited therapist, my goal is always to deliver the highest standard of care to you.

Ensuring Quality and Compliance

Under the Aged Care Quality and Safety Commission Act 2018, I am dedicated to providing exceptional care, which includes managing subsidies and ensuring that every service I provide positively contributes to your life.

Get in Touch

If you're interested in discovering how remedial massage can benefit you, please reach out. I'm here to answer your questions and help you access these valuable services.

The recognition of remedial massage as part of the HCP Program is a significant step forward in offering comprehensive, compassionate care to our aging community. I'm excited about the opportunity to continue enhancing your well-being through the power of remedial massage.

Local Directory

Home Care Packages

Home Care Packages (HCP) are one of the ways that older Australians can access affordable care services to get some help at home. They are designed for those with more complex care needs that go beyond what the Commonwealth Home Support Programme can provide.

Home Care Packages can be an option if you need a coordinated approach to the delivery of your help at home - perhaps because you need help with many everyday tasks, or the care you need is more complex or intensive.

What services can I get?

Depending on the level of Home Care Package you receive, you can get assistance with a range of different services.

About the Home Care Packages Program

About the Home Care Packages Program

The program supports older people with complex care needs to live independently in their own homes.

It uses a consumer-directed care approach to make sure the support suits a person’s needs and goals.

The support is provided through a Home Care Package – a coordinated mix of services that can include:

  • help with household tasks
  • equipment (such as walking frames)
  • minor home modifications
  • personal care
  • clinical care such as nursing, allied health and physiotherapy services.

There are 4 levels of Home Care Packages – from level 1 for basic care needs to level 4 for high care needs.

The Australian Government provides funding for Home Care Packages under the:

If you’re an older person and want to find out more, go to about Home Care Packages on the My Aged Care website. To find out if you're eligible for government-funded aged care services, you can apply for an assessment online.

Why the program is important

We know that most people want to stay at home for as long as possible as they get older. To support this, the program subsidises:

  • in-home aged care services
  • services to help people stay connected with their community.

The program provides services that sit between:

Who provides the services

Approved providers work with care recipients to plan, organise and deliver Home Care Packages.

Find out what you need to do before you can provide home care services.

Who is eligible

The program supports older people with more complex needs to stay at home. They must:

  • register with My Aged Care
  • be referred for an assessment to find out whether they’re eligible.

If eligible, we will tell the person the level of Home Care Package they have been approved for.

How the program works

Assigning packages

We assign Home Care Packages to people – not providers. This means a person can choose a provider in their area that best meets their needs. It also means the person can take their package with them if they want to change providers.

National priority system

We prioritise people we have approved for a package in our national priority system, based on:

  • their assessed priority for home care (either medium or high)
  • the date of their approval.

There is a lot of demand for Home Care Packages. A person may need to wait for a while before we have a package available to assign to them.

Home Care Package funding

The total amount of funding in a Home Care Package budget is made up of:

The Government and the care recipient pay these amounts directly to the provider.

Services and prices

Providers set prices for each of their Home Care Package services. They can provide services in-house or subcontract other organisations to provide services.

Providers must:

Providers use a person’s Home Care Package funding to pay for the cost of the services. They must make sure the person:

  • has enough funding to cover the cost of the planned services set out in their care plan
  • gets the full benefit of their Home Care Package.

Who oversees the program

The Department of Health manages and develops policy for the program. We also:

Services Australia:

  • administers payments to providers on our behalf
  • reviews and adjusts fee, subsidy and supplement rates
  • provides online claiming services for providers.

The Aged Care Quality and Safety Commission:

  • assesses and monitors home care services to make sure they meet quality standards
  • resolves complaints made about these services.

Home Care Packages Program

Read about the Home Care Packages subsidy increase from 1 July 2023

The department has published a provider fact sheet and care recipient fact sheet about the 11.9% increase to the HCP subsidy rate (including annual indexation) from 1 July 2023.

This subsidy increase will pass on the Fair Work Commission’s 15% award wage increase and ensure HCP recipients continue to receive the same level of care and services.

The department is sending a letter to all care recipients and their authorised representatives to notify them of this change.

Home Care Packages Program Inclusions and Exclusions

required due to age-related functional decline and/or entrant cannot access disability supports

in line with best practice guidance for treatment

delivered by an accredited provider

not concurrently being funded by another government program.

Delivering services under the Home Care Packages Program

Services you can provide

You can use Home Care Package funding to provide:

  • personal care – such as help with showering and hygiene
  • communication support – such as help with using the phone or hearing aids
  • dietary support – such as help with nutrition and preparing meals
  • skin care – such as bandages and dressings
  • continence care – such as disposable pads, commode chairs and bedpans
  • mobility support – such as crutches, handrails, wheelchairs and bed rails
  • support services – such as cleaning, gardening and transport
  • social support – such as help to take part in social activities and access emergency services
  • care management – such as reviewing agreements and making sure services are suitable
  • clinical care – such as nursing, podiatry, physiotherapy and hearing services
  • Remedial Massage - Canberra

    My Aged Care: Access Australian aged care information

Step 1. Learn about different types of care

If you are just starting out on your aged care journey, this is your first step. You can see what services are available to help you stay in your own home, or what to expect in an aged care home.

Learn about care types 

Step 2. Get assessed for aged care services

If you’ve had a look at what services might be available and you want to know if you are eligible, this is your next step. Read about how to apply and what’s involved in the assessment process.

Start your assessment 

Step 3. Find a provider in your area that suits your needs

If you’ve been assessed and are ready to find a provider and set up your new services, start here. Find out what to consider and get information about service providers near you.

Find a provider 

Step 4. Manage your services

If you are receiving services and want to check what you’ve got in place or make some changes, head to this section.

Manage your services 


Aged care homes in Canberra, Act and suburbs within 10km

BaptistCare Griffith Griffith

BaptistCare Griffith is a brand new aged care home providing residents with a diverse range of care, including specialist dementia and palliative care. BaptistCare Griffith is located close to Canberra’s CBD, Lake Burley Griffin and local parks and shops. 

 8 Room types   

Part of BaptistCare NSW/ACT

BaptistCare Carey Gardens Red Hill

At BaptistCare Carey Gardens, it’s a welcome home. Designed with a people-first approach, Carey Gardens is located in the peaceful suburb of Red Hill and is home to a friendly community who enjoy their independence with support from us. The home is Loved for its landscaped courtyards, tranquil fishpond and inviting barbeque area, the well-tended grounds of Carey Gardens encourage you to put your feet up and breathe in the fresh open air.

 2 Room types   

Part of BaptistCare NSW/ACT

RSL LifeCare Fred Ward Gardens Curtin

RSL LifeCare Fred Ward Gardens provides accommodation for 115 seniors in a caring and home-like environment. Staffed around the clock by a team of dedicated professionals, residents are provided with care and companionship and encouraged to maintain as much independence as possible. RSL LifeCare Fred Ward Gardens is designed to care for those who require medical/rehabilitative and restorative care.

 3 Vacancies   

Part of RSL LifeCare

Goodwin House Ainslie Ainslie

The architect-designed Goodwin House offers a comfortable and welcoming atmosphere, thanks to an impressive foyer featuring a large exotic fish tank, grand piano and relaxing lounge. Our level of care considers your overall wellbeing, with services that help you achieve the best quality of life. 

 6 Room types   

Part of Goodwin

RSL LifeCare Sir Leslie Morshead Manor Lyneham

Sir Leslie Morshead Manor cares for 79 residents. Friendly staff liaise with residents, providing care and companionship with the aim to assisting all residents to maintain as much independence as possible. Staffed around the clock by dedicated professionals, the assisted living residence offers help with bathing, dressing and administering medications. 

 5 Room types   

Part of RSL LifeCare

Canberra Aged Care Facility Lyneham

Canberra Aged Care Facility is a purpose built facility comprising 114 places. High, low and respite care is available in a safe climate controlled environment with registered nurses on site 24/7. Every meal is prepared by our onsite chefs. Lifestyle programs every day for your enjoyment. Call today to find out more.

 4 Vacancies    2 Reviews

Uniting Mirinjani Weston Weston

Uniting Mirinjani is a vibrant and welcoming aged care home located in Weston in the Australian Capital Territory. If you choose to become a resident, our caring team can assist you with personal care (such as getting dressed) and many of the day-to-day jobs that have become tricky to manage.

 3 Room types   

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